AdminPortal

Admin Portal

Centralized hub for platform administration and oversight

0

Providers

0

Pending Apps

0

Pending Verify

0

Active Clients

$526.8

Revenue

0

Open Alerts

Onboarding Readiness Checklist

License, insurance & safety training — who is ready for final approval

0 of 0 ready
Account creation alone grants no client access — all three gates must pass before approval.

No providers awaiting final approval

Applications with verified license, insurance and training will appear here.

Stripe Reconciliation

Hourly Stripe ↔ Calmshell payment sync. Auto-corrects paid-stale records; flags refunds, cancellations & missing records for review.

No reconciliation runs yet. Click Run now to start the first sync.
Provider Management

Application Review

Review pending provider applications

Provider Verification

Verify licenses, insurance, background checks

Compliance & Credentials

Track credentials and CE credits

Clinical Supervision

Manage supervisor-supervisee relationships

Institutional Oversight

Institutional Partners

Manage partner organizations

5 partners

Institutional Reports

Aggregate performance across institutions

Marketplace

Manage provider service listings

Security & Compliance

Security & Compliance

HIPAA/PIPEDA monitoring, audit logs

Safety Protocols

Crisis escalation and safety planning

Provider Verification

5-check verification workflow

Compliance Control Center

Privacy/security gap assessment — MFA, consent, audit, encryption, breach, retention, DSAR, PIA

Analytics & Reporting

Advanced Analytics

System-wide analytics and benchmarks

Clinical Analytics

Clinical outcomes and population health

Provider Performance

Track provider KPIs and comparisons

Outcome Dashboard

Treatment outcome measurements

Reports

Operational and clinical reporting

Clinical Oversight & Settings

Documentation Oversight

Monitor documentation quality, late notes, and care plans

Training & Certification

Track mandatory training and credential renewals

Notifications Centre

Centralized alerts and reminders

Discharge Dashboard

Discharge outcomes and post-discharge monitoring

System Settings

Pricing, risk thresholds, templates, and integrations

Enterprise Admin

National-scale: multi-org, hospital networks, research, accreditation, benchmarking

Internal Staff Functions

Administrative roles — not client-facing services

13 roles

Clinical Supervisors

Oversee clinical practice, supervisees, and competency reviews

Clinical Directors

Strategic clinical leadership and program oversight

Intake Coordinators

Manage client intake, triage, and initial assignments

Care Navigators

Guide clients through care pathways and referrals

Case Managers

Coordinate ongoing client care plans and services

Provider Success Managers

Support provider onboarding, retention, and performance

Billing Specialists

Manage invoicing, payments, and financial reconciliation

Insurance Coordinators

Handle insurance verification, claims, and coverage

PHIPA/PIPEDA Compliance Officers

Ensure privacy legislation adherence and data protection

Quality Assurance Officers

Audit clinical quality, outcomes, and standards

Research Coordinators

Manage studies, data collection, and evidence-based programs

Volunteer Coordinators

Recruit, train, and manage volunteer workforce

AI Clinical Safety Reviewers

Review AI-generated content, summaries, and safety protocols

Community Circle Administration

Community Circle Management

National control centre — circle directory, facilitators, registrations, incidents, programs, and community partners

Operations Manual

Community Healing Circles SOPs — leadership, staffing, safety screening, session structure, incident reporting, crisis escalation, and launch plan

Operations Layer

Provider Operations Hub

Taxonomy, role permissions, staffing, compliance, credential verification, and program assignments

Care Coordination

Referral Management

Track incoming and outgoing referrals

Care Team Collaboration

Provider-to-provider consultations